TERMS OF SERVICE

OVERVIEW

Welcome to CHAFOLD! The terms “we”, “us” and “our” refer to CHAFOLD. CHAFOLD operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). CHAFOLD is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide accurate representations and descriptions of our products.

However, product appearance, color and presentation may differ from how they appear on your screen due to your device, display settings, lighting and photography.

Tea is a natural agricultural product. Appearance, aroma, flavor, leaf shape and other characteristics may vary slightly between batches, harvests and individual brewing methods.

Flavor and aroma descriptions on our website are provided as general guidance and are inherently subjective.

We do not warrant that the appearance, flavor or other characteristics of a product will exactly match photographs, descriptions or your personal expectations.

All product descriptions are subject to change at any time without notice at our discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

CHAFOLD reserves the right to accept or decline an order where reasonably necessary, including in cases involving product availability, payment issues, suspected fraud, pricing errors or other operational issues.

Your order is not accepted until CHAFOLD confirms acceptance and payment has been successfully processed.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests once an order has entered processing or has been shipped.

If we decline, change or cancel an order, we will attempt to notify you using the email address, billing information and/or phone number provided with the order.

Purchases are subject to our Return & Refund Policy available on our website.

You represent and warrant that purchases are for your own personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed and will be set out in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs duties or import charges.

Any shipping charges applicable to your order will be displayed at checkout.

Prices offered through our online store may differ from prices offered through other sales channels.

Promotions may be subject to separate terms and conditions. If promotional terms conflict with these Terms, the specific promotional terms will govern with respect to that promotion.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases.

You represent and warrant that any payment information you provide is accurate and that you are authorized to use the applicable payment method.

SECTION 5 - SHIPPING AND DELIVERY

Orders are shipped in accordance with our Shipping Policy available on our website.

All delivery times are estimates only and are not guaranteed.

Delivery may be affected by carrier operations, customs processing, weather, holidays, destination, incorrect address information or other circumstances outside our reasonable control.

If a package is lost, damaged, defective or incorrectly supplied, please contact us in accordance with our Shipping Policy and Return & Refund Policy so that we can review the issue and provide an appropriate resolution.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio and the design, selection and arrangement thereof, are owned by CHAFOLD, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit material from the Services without our prior written consent, except as otherwise permitted by applicable law.

Nothing in these Terms grants you any license or other right to intellectual property belonging to CHAFOLD, Shopify or any third party except as expressly provided.

CHAFOLD names, logos, product and service names, designs and slogans are trademarks or other intellectual property of CHAFOLD or its applicable licensors.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs and slogans appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services which we do not monitor or control.

You acknowledge and agree that access to such tools may be provided “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.

To the fullest extent permitted by applicable law, we shall not be responsible for losses arising solely from your independent use of optional third-party tools.

You should review and understand the applicable third-party terms before using such tools.

We may also offer new features, tools or resources through the Services in the future. Such features will also form part of the Services and be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials or hyperlinks to websites provided or operated by third parties.

We are not responsible for examining or evaluating the content, accuracy or practices of third-party websites.

If you access a third-party website through the Services, you do so subject to that third party’s applicable terms and policies.

We are not responsible for harm or damages arising solely from transactions you independently conduct with unrelated third parties.

Questions concerning third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

CHAFOLD is powered by Shopify, which enables us to provide the Services to you.

However, sales and purchases made through our Store are made directly with CHAFOLD.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and CHAFOLD, including injury, damage or loss resulting from products and services purchased from CHAFOLD.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising from or related to purchases and transactions made directly with CHAFOLD.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available on our website.

Certain personal information may also be processed by Shopify in accordance with Shopify’s applicable privacy policies.

Because the Services are hosted by Shopify, Shopify processes certain information relating to your access to and use of the Services in order to provide and improve Shopify-powered services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located in countries other than your country of residence, as necessary to operate the Services.

Please review our Privacy Policy for more information about how personal information is collected, used and shared.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals or other content (“Feedback”), you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback for purposes related to operating, improving and promoting the Services.

You represent and warrant that you own or have the necessary rights to submit your Feedback and that your Feedback does not violate applicable law or the rights of any third party.

You must disclose any compensation or incentives received in connection with submitted reviews or other Feedback where required by applicable law.

We may, but are not obligated to, monitor, edit or remove Feedback that we reasonably determine to be unlawful, abusive, misleading, infringing or otherwise inappropriate.

You remain responsible for Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to update information when reasonably necessary.

Where permitted by applicable law, we may cancel or modify an order affected by a genuine pricing, availability or other material error and will notify you when appropriate.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property or other rights; transmit fraudulent or misleading information; distribute malware; harass or harm others; impersonate another person or entity; send unsolicited spam; compromise the security or operation of the Services; or engage in fraudulent or malicious activity.

You may not interfere with, bypass or circumvent security or authorization features or other technical measures used to protect the Services.

We reserve the right to suspend, restrict or terminate access where we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable or cause an autonomous or semi-autonomous software agent (“Agent”) to access, use or interact with the Services.

14.2 An Agent may not access or interact with the Services in violation of technical restrictions or instructions communicated by us.

14.3 We may use technical measures to limit whether and how Agents access, use or interact with the Services.

14.4 Agents must not conceal or misrepresent automated activity, circumvent CAPTCHAs or other anti-automation measures, bypass access restrictions, or falsely represent automated activity as human activity.

SECTION 15 - TERMINATION

We may terminate or restrict your access to the Services where permitted by applicable law, including where you violate these Terms, engage in fraudulent activity or misuse the Services.

You will remain responsible for amounts properly due up to the date of termination.

Provisions that by their nature should survive termination will continue to apply, including provisions relating to Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, Severability and Governing Law.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational purposes.

To the fullest extent permitted by applicable law, we do not warrant that all information will always be complete, current or error-free.

EXCEPT AS EXPRESSLY PROVIDED BY CHAFOLD OR REQUIRED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

SOME JURISDICTIONS DO NOT PERMIT CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Nothing in these Terms excludes warranties, rights or remedies that cannot lawfully be excluded.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHAFOLD AND ITS PARTNERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless CHAFOLD, Shopify and their applicable affiliates, partners, officers, employees, agents, contractors, licensors and service providers from third-party claims, losses or liabilities arising from your material breach of these Terms, violation of applicable law or infringement of third-party rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and the unenforceable portion will be severed.

The validity and enforceability of the remaining provisions will not be affected.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the agreement between you and us concerning your use of the Services and supersede prior communications or agreements relating to that use.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent except where applicable law provides otherwise.

We may assign or transfer our rights and obligations where permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide the Services will be governed by applicable law.

Any dispute arising from these Terms will be handled by courts or other competent authorities having lawful jurisdiction over the dispute.

Nothing in this section limits any mandatory consumer protection rights available to you under applicable law.

SECTION 23 - HEADINGS

Headings in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms of Service at any time on this page.

We reserve the right to update or replace these Terms by posting revised Terms through the Services.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

CHAFOLD
remain126s@gmail.com